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Bandeira Brasil

Case Study: Whirlpool


Lead time reduction of purchases made on Brastemp, Consul and Compra Certa; e-commerce websites.

How we did it

  • ✓ Keep customers informed about the delivery process – sending SMS.
  • ✓ Integration of the solution with SAP.
  • ✓ Full Traceability of routes via GPS and Google Maps.
  • ✓ Agility in solution development and rollout.


  • Portal web to monitor all logistic operation from warehouse to delivery
  • Real time tracking
  • Call Center implementation using SMS and email to interact with the customer informing delivery time

Business Impact

Real time visiblity and monitoring of 88% off the deliveries with less

vulnerability, deviation route and reversal delivery failures